Why is Conversation a Valuable Resource?

Posted on July 31, 2013
Why is Conversation a Valuable Resource?
Why is conversation and dialogue not always fully appreciated? In the contemporary business environment we need to view conversation and dialogue as a valued corporate resource that is part of contemporary management learning in both the physical and virtual environment.

In knowledge creation terms, conversation is part of sharing tacit knowledge and occurs in a variety of places and spaces. KM expert David Gurteen runs the international Knowledge Café’s where the very heart of learning and sharing is conversation. In Emotional Intelligence terms dialogue opens the door for empathy, collaboration, and positive results. Understanding the other person’s point of view is critical.

In the physical environment colleagues meet each other for coffee informally (the water cooler effect), or they may simply meet on the staircase or corridor. The physical yet informal meeting may often result in meaningful dialogue and the exchange of ideas. The same is true in the virtual environment either through threaded discussion in the online community or via a blog conversation, knowledge jam or knowledge café. The exchange of ideas may lead to new mental models arising as a result. Thus conversation may occur verbally or through the written word where the power of language and language sensitivity comes into play.

This resonates with the power of ideas! In my book Personal Knowledge Capital I have a chapter on the Magic Box (Young 2012)! The Magic Box is a visual metaphor for conversation. Conversation as a solution releases greater levels of creativity; creates new insights, ideas and tips; leads to changed perceptions about issues; may lead to rethinking beliefs and is a healing medium. Conversation and dialogue are healing! No wonder it’s a powerful negotiation tool!

Dialogue and conversation is a valuable resource! It may enable individuals to see things from a different perspective and this may result in healing. A conversation in an online community can result in new ideas arising which in the business world can result in creative solutions for the business. It can become a valuable online resource/repository for others to learn from. Conversation may lead to greater levels of creativity and innovation in an organization and therefore the mantra is conversation, conversation, conversation…. talk, talk, talk!

Janette Young, Knowledge Futures, Knowledge Consultant, Coach, Trainer, Learning Facilita and Designer for Knowledge, Innovative Management and Leadership, Personal Development and Education. Author of Personal Knowledge Capital,
www.knoweldgefutures.net

Happiness, Awareness and Hamburgers!

Posted on July 3, 2013
As an enthusiast of Action for Happiness, and a member of a group, I was recently encouraged to read a Hector book, by Françoise Leylard. This small book is written by a psychologist but based on a story where meaningful principles are wrapped up in a simple adventure storyline. Its Hectors message about ‘don’t compare yourself to anyone else’ that caught my imagination. This is one of the 24 messages on happiness. A sharp reminder! Of course it is absolutely true but sometimes hard to put into practice, and not compare one’s self to other people. It is a reminder to value your own natural abilities, skills and innate gifts which are natural to our authentic self.

Another writer Tal-Ben Shahar uses a hamburger archetype to look at present and future detriments. In the hamburger archetypes we have the rat race a vegetarian burger; the hedonism burger (full of junk food), the happiness burger the ideal burger; the nihilism burger (the worst burger of all). Each type of burger looks at a particular life or aspect of life. When you are nihilistic you are unable to see beyond your current unhappiness. Had you been reflecting on the situation, what advice would you have given yourself? Apparently, we may all have experienced some part of the burger but attaining lasting happiness requires that ‘we enjoy the journey on the way to a destination we deem valuable’. In other words knowing the destination and purpose of the journey is equally important.

“Happiness is not about making it to the peak of the mountain nor is it about climbing aimlessly around the mountain; happiness is the experience of climbing towards the peak”

Janette Young, Knowledge Futures, Knowledge Consultant, Trainer and Coach for Knowledge and Innovative Management and Leadership, Personal Development and Education. Author of Personal Knowledge Capital,
www.knowledgefutures.net/Kai/kaiblog. www.knowledgefutures.net

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As an enthusiast of Action for Happiness, and a member of a group, I was recently encouraged to read a Hector book, by Françoise Leylard. This small book is written by a psychologist but based on a story where meaningful principles are wrapped up in a simple adventure storyline. Its Hectors message about ‘don’t compare yourself to anyone else’ that caught my imagination. This is one of the 24 messages on happiness. A sharp reminder! Of course it is absolutely true but sometimes hard to put into practice, and not compare one’s self to other people. It is a reminder to value your own natural abilities, skills and innate gifts which are natural to our authentic self.

Another writer Tal-Ben Shahar uses a hamburger archetype to look at present and future detriments. In the hamburger archetypes we have the rat race a vegetarian burger; the hedonism burger (full of junk food), the happiness burger the ideal burger; the nihilism burger (the worst burger of all). Each type of burger looks at a particular life. When you are nihilistic you are unable to see beyond your current unhappiness. Had you been looking at the situation, what advice would you have given yourself? Apparently, we may all have experienced some part of the burger but attaining lasting happiness requires that ‘we enjoy the journey on the way to a destination we deem valuable’. In other words knowing the destination and purpose of the journey is equally important.

“Happiness is not about making it to the peak of the mountain nor is it about climbing aimlessly around the mountain; happiness is the experience of climbing towards the peak”

“Happiness is not about making it to the peak of the mountain nor is it about climbing aimlessly around the mountain; happiness is the experience of climbing towards the peak”

Janette Young is a Coach, Facilitator and Author of Personal Knowledge Capital:  the inner and outer path of knowledge creation in a web world.  www.knowledgefutures.net